Order desk
+1 (302) 200-3480
Orders, tracking, changes and refunds.
Have your order ID ready.
Where To Buy Horse Honey
One route, one checkout, one phone number that matters. Here is who is on the other end of each.
Quick answer
Horse Honey is bought through this site, which is the U.S. stocking partner for Horse Honey. Clicking any order button hands you to the marketplace listing's checkout, where the price, the pack and the return window are shown for the first time. The order desk afterwards is +1 (302) 200-3480, operated by BuyGoods. The distributor printed on the bottle is Vitalifes, and no address, phone number or website for Vitalifes was published to us.
Who is who in a Horse Honey order
Email us
[email protected]
Monday to Friday, 9:00 am to 5:00 pm ET
Pages, typos, corrections, privacy, press
Office
1370 Avenue of the Americas, Floor 4, New York, NY 10019, USA
Not a returns address.
Returns
277 Park Avenue, Floor 38, New York, NY 10172, USA
Send bottles here, tracked, at your cost.
The marketplace listing
Where the purchase completes, where the price appears for the first time, and where the return window is set.
Distributor (from the label)
Vitalifes
The company printed on the bottle. Not a returns address, and no address, phone number or website for it was published to us.
Always include
Your full name, the email you ordered with, and the order ID.
What happens when you click an order button
Every order button on this site goes to the same place: our order page, which hands off to the marketplace listing's checkout. Nothing is charged on this site and no card details are entered here.
On that checkout you choose a pack, see the price for the first time, and see the return window. Read both before you agree. Because no price was published to us in advance, the checkout screen is the only place either becomes concrete.
After you pay, a confirmation email arrives with an order ID and, when the parcel moves, a tracking number. Keep that email. Every conversation about the order afterwards starts with the order ID, and the desk cannot do much without it.
If something is wrong, call +1 (302) 200-3480. That is the order desk and it handles orders, tracking, changes and refunds. Email for anything about this website, its pages, a typo or a correction is [email protected], Monday to Friday, 9:00 am to 5:00 pm ET.
Which Horse Honey contact to use
Two routes, and they do different things. Picking the right one is the difference between a same-day answer and a wasted day.
| Route | Who answers | What to take there |
|---|---|---|
| +1 (302) 200-3480 | The order desk, operated by BuyGoods | Orders, tracking, changes, refunds, anything about money. This is the number for almost everything a buyer needs. |
| [email protected] | This website, Monday to Friday 9:00 am to 5:00 pm ET | Pages, typos, privacy, press and corrections. Not orders. |
| The marketplace listing | The marketplace, at checkout | The price, the pack options and the return window. This is where the purchase completes. |
A sales email address was not published to us. The material we were given points to a sales contact page it does not name, so we do not print an address we cannot verify.
The addresses behind a Horse Honey order
Office, New York
1370 Avenue of the Americas, Floor 4, New York, NY 10019, USA. This is the business address for the stocking partner.
Returns, New York
277 Park Avenue, Floor 38, New York, NY 10172, USA. Returns go here, not to the office. Put your full name, email and order ID in the parcel.
Distributor, from the bottle
Vitalifes. This is the company printed on the side panel. It is not a returns address, and no address, phone number or website for it appears anywhere in the material we were given.
Where it ships from
The United States, unless the listing says otherwise. That is as specific as the material we were given gets.
Buying Horse Honey anywhere else
We can speak for one route: the one that starts on this site and completes on the marketplace listing. We cannot vouch for a bottle bought through a third-party seller or a storefront we do not operate, because we cannot see how it was stored or where it came from.
Three checks are worth the minute they take on any bottle, whoever you bought it from. Is the safety seal intact? Do the lot number, the certificate reference and the expiry date appear on the bottle? Does the Supplement Facts panel match the one reproduced on our supplement facts page, line for line?
On that last check, one detail is unusually useful. The footnote under the blend on a genuine panel reads Dally Value Not Establlshed, with that exact misspelling. A panel that has been retyped by somebody else will almost always have corrected it, because a person typing it out fixes the typo without thinking.
If any of those checks fails, do not take the capsules. Call +1 (302) 200-3480 with the order ID if you bought through our route, and take it up with the seller you actually paid if you did not.
The lot on this batch
Lot HOR-26/TH-2631, certificate reference HOR-2631-26-TH, expiry 07-2028. Those three strings are on the bottle we photographed for this site. A different lot is not a problem in itself, and a bottle with no lot at all is.
What the checkout is, and is not
The checkout belongs to the marketplace listing, not to this website. Its price, its pack options and its return window are the ones that govern your order. If anything on this site disagrees with what that screen says, the checkout wins and we would like to know so we can correct the page.
Why there is only one route on this page
Some product sites list half a dozen places to buy, which looks generous and is usually the opposite. A page that recommends a route it cannot vouch for is a page passing a risk to the reader.
We can speak for one route, because it is the one we operate: a click from this site to the marketplace listing's checkout, an order desk on +1 (302) 200-3480 afterwards, and a returns address in New York. Every step of that is documented on this site, including the parts that are missing.
A bottle bought elsewhere may be perfectly good. We simply have no way to see how it was stored, how old it is, or who handled it between the factory and the listing, and saying otherwise would be a claim rather than a fact.
That is also why the four bottle checks on the batch page matter more for a bottle bought outside this route than for one bought through it.
Ready to try Horse Honey?
One bottle is 60 capsules: thirty days at two a day, sixty at one. Eight ingredients share a 1,200 mg blend, and the price is shown at checkout.
Order NowRead the label firstNo price was published to us. We print no figure we have not seen ourselves. · Returns run on the listing’s window · Not for pregnancy or nursingWhere To Buy Horse Honey: common questions
Where should I buy Horse Honey?
Through this site, which is the U.S. stocking partner for Horse Honey. The order button hands you to the marketplace listing's checkout, where the price and the return window are shown.
Who sells Horse Honey on this site?
Thehorsehoney, the U.S. stocking partner for Horse Honey, at 1370 Avenue of the Americas, Floor 4, New York, NY 10019. We earn a commission on orders placed through this site.
Who makes Horse Honey?
The bottle reads: Distributed by : Vitalifes. No address, phone number or website for Vitalifes was published to us, and the manufacturer, as distinct from the distributor, was not named.
Will I get a tracking number?
Yes. A tracking number arrives in the order email once the parcel moves, which is usually a separate email from the order confirmation.
What if the safety seal is damaged?
Do not take the capsules. The bottle says do not use if safety seal is damaged or missing. Photograph it and call +1 (302) 200-3480 with your order ID.
What batch is this site written about?
Lot HOR-26/TH-2631, with certificate reference HOR-2631-26-TH. The bottle also prints an expiry date of 07-2028 on the side panel. A different lot on your bottle is normal.
Ready to try Horse Honey?
One bottle is 60 capsules: thirty days at two a day, sixty at one. Eight ingredients share a 1,200 mg blend, and the price is shown at checkout.
Order NowRead the label firstNo price was published to us. We print no figure we have not seen ourselves. · Returns run on the listing’s window · Not for pregnancy or nursing